Upload History
| Date | Total | Uploaded | Unmatched | Unmatched Domains |
|---|
| No uploads yet. |
| Total Reviews | — |
| Average Rating | — |
| Period | — |
| 5-Star Reviews | 0 |
| 4-Star Reviews | 0 |
| 3-Star Reviews | 0 |
| 2-Star Reviews | 0 |
| 1-Star Reviews | 0 |
| Unanswered Reviews | 0 |
What Each Category Means
Negative reviews (1–3 stars) are classified into these categories by AI analysis:
- Product Quality
- Issues with the product itself — defects, not as described, poor materials, broke quickly
- Customer Service
- Poor support experience — slow response, unhelpful agents, rude staff
- Shipping & Delivery
- Late delivery, wrong item shipped, damaged in transit, lost packages
- Pricing & Value
- Overpriced, hidden fees, not worth the money, cheaper alternatives exist
- Website/App Experience
- Difficult checkout, website bugs, confusing navigation, payment errors
- Return & Refund
- Refund denied or delayed, complicated return process, no refund received
- Communication
- No order updates, ignored emails, lack of transparency about status
- Billing Issues
- Double charged, wrong amount billed, unauthorized charges, subscription problems
- Trust & Transparency
- Fake reviews suspected, misleading ads, scam concerns, bait and switch
- Other
- Issues that don't fit the above categories
Negative Trustpilot Reviews by Category
Shows how many negative reviews (1–3 stars) fall into each issue category. Click any bar to see the actual reviews.
Negative Trustpilot Reviews — Month by Month
Tracks how negative reviews are distributed across months, broken down by category. Click any bar to see the reviews.
Trustpilot Reviews vs Unanswered — Month by Month
Compares total reviews each month against unanswered reviews. Click any bar to see the reviews.
Review Details
| Review ID |
Date |
Rating |
Category |
Sub-category |
| # |
Date |
Rating |
Reviewer |
Title |
Review |
Reply |
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Filters
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